Sep 20, 2019

AI virtual digital assistants in the market and their scope

Many large corporations have launched their AI virtual digital assistants in the market. Users of virtual digital assistants (VDAs) are already delegating tasks that accompany office life. AI-powered virtual digital assistants are changing the way of communication. They are communicating directly with the user.

What are the VDAs?

According to the research, the adoption of VDA has increased rapidly in the year 2018. Over the past 3 years, VDAs has become more intelligent and more useful by combining natural language processing (NLP) with AI machine learning and deep learning. Earlier the scope of the use of virtual voice assistants was limited to calling contacts, getting directions, or searching for information on the Internet. But now, it has been widely used for flights bookings, adding reminders, reserving the table at restaurants, booking movie tickets and so on.

How VDAs work?

The technologies powering virtual assistants require massive amounts of data, which feeds artificial intelligence (AI) platforms, including machine learning, natural language processing, and speech recognition platforms. Thus, these VDAs make use of the algorithms to learn from the data input and become better at predicting the end user's needs.

Benefits of VDAs

Speaking instead of typing is safer, more precise and above all simpler. Dictating is faster than typing and can be used while driving also.
It can control and check the status of many smart home devices, including lights, cameras, and thermostats.
It can typically perform simple jobs for end users, such as adding tasks to a calendar; providing information that would normally be searched in a web browser.

They can make and receive phone calls, create text messages, get directions, hear news and weather reports, find hotels or restaurants, check flight reservations, Book flights or restaurants, hear music, or play games.

Future of VDAs

Almost all the tech companies are investing a lot of money to build their own VDAs. VDAs are learning from every conversation and getting integrated into our daily lives. Siri, Google Assistant, and now Viv are digital avatars for the phone’s operating systems, a reflection of the phone itself. All we know now, however, is that the race is set.