“When written in Chinese, the word CRISIS is composed of two characters, one represents DANGER and the other represents OPPORTUNITY.” John F. Kennedy
Corporate travel is about to look a lot different in this coronavirus world and so will be corporate travel requirements. Many travel contracts might be on the verge of expiring while many corporates might want to upgrade their travel contracts.
If you already have a contract with a corporate travel solution, is this global crisis the right time to exit and jump to another one? As John F. Kennedy said, danger or opportunity.
TECHNOLOGY TO DRIVE CORPORATE TRAVEL
Two months into the crisis and already we are seeing platforms with newer travel features that are now offering real-time insights along with rescheduling and refunds flexibility and expense management? But our question is why is it that the industry was waiting for a crisis to better look after their clients?
THE FOCUS WILL NOW BE WELLBEING AND SAFETY
Business trips will resume shortly and the safety of the travellers would be the utmost priority. With ever-changing rules, that too at short notice, travel solutions would need to be agile and show their expertise in looking after traveller needs.
SWITCH FROM TRADITIONAL TO MODERN BUSINESS MODEL
As a travel solutions partner, it is not only about booking or cancelling tickets. The primary role of a partner should not be of a seller of travel but as a service provider of corporate travel solutions. A partner who will stand and support even during a crisis when things go wrong.
THE NEW TRAVEL TREND- LOW TOUCH TRAVEL
From voice commands to contactless payment to web check-in to digital boarding passes, touchless travel or low-touch travel is here to stay. The right solutions will make the much-needed difference in making travellers more aware and keeping them safe.
NEXT-GEN TRAVEL MANAGEMENT SOLUTION
The next phase in the travel management market is a great opportunity to try something new. A tech-savvy team that is eager and excited to go above and beyond to revolutionalize the travel world, one step at a time, with an emphasis on sustainability.
The entire digital experience will be accelerated and corporate travel solution will be more about easing the gap between the traveller and their organisation. The true winner will be ones who use this dangerous situation to come up with an OPPORTUNITY- Genie ELITE.